About Us

About Us  

OW Lee Replacement Cushions by Wicker East is a family owned and operated business specializing in first quality Indoor/Outdoor furniture. Wicker East was initially established in Harrisburg, PA on May 17, 1974 and continues daily operations under original ownership. In 2003 we moved to our current 25,000 square foot facility in nearby Mechanicsburg, PA.  We are Authorized Dealers for Lloyd/Flanders Furniture & Replacement Cushions, Lane Venture WeatherMaster, Braxton Culler, Classic Rattan, Palm Springs Rattan, North Cape International, Treasure Garden and more. For over 40 years we have proudly offered the highest level of customer service and satisfaction, while providing quality merchandise at everyday competitive prices. Please shop online with confidence at Wicker East or visit our permanent showroom located at 4800 Carlisle Pike, Mechanicsburg, PA 17050. For immediate service please call (717) 591-9900 during business hours.

Store Policy for OW Lee Replacement Cushions

Please carefully read the information shown below before making a purchase. By placing an order you are agreeing to the terms and conditions as specified. A complete understanding of our store policies will insure a successful business relationship in the future. Please Contact Us or call us @ (717) 591-9900 if you have any questions. 

Returns, Refunds & Exchanges

Your OW Lee purchase will be produced on a Special Order basis using your individual choice of fabric, frame and finish. As with all Special Orders there are Absolutely No Returns, Exchanges or Refunds permitted.

Internet Pricing Guarantee

As an Authorized OW Lee Dealer, our price structure reflects a -20% Discount below MSRP which is the lowest permitted. Beware of inexpensive "Generic" Replacement Cushions which are not Authentic OW Lee Products.  Please call or Contact Us if you have any questions.

Sales Tax

Orders shipped within Pennsylvania are subject to 6% Sales Tax. We do not collect sales tax for orders delivered to other states. The consumer is responsible to report any purchase which is otherwise subject to state or local tax codes.

Freight Costs

We include Free curbside shipping on any OW Lee purchase delivered within the Lower 48 United States and do not ship outside this region.

Terms of Payment for OW Lee Cushion Orders

We accept MasterCard, Visa, Discover & AmEx. Payment in full is required at the time your OW Lee order is placed as with all Special Orders there are Absolutely No Returns, Exchanges or Refunds permitted once the order has gone into factory production.

Ordering/Delivery Times for OW Lee Replacement Cushions

OW Lee will normally ship your order within about 6-8 weeks from the time it is received and placed with the factory. Please allow up to 1 Week for Delivery to your Home.  We will notify you by email as soon as your order is shipped from OW Lee. You will also be notified in the event of any delay due to out of stock or discontinued fabrics. Please place your order in advance to allow for minor delays which may sometimes occur, particularly during peak ordering season from April to July.

Cancellation and Order Changes

After we receive your OW Lee  order an email confirmation will be sent to you. Please punctually check the accuracy of all the information and report any corrections within 24 hours. Orders which we submit to OW Lee are promptly scheduled for production. Any cancellation or changes to an order which has already begun "Production" is subject to a 50% restocking fee by OW Lee which will be deducted from your deposit or payment. "Production" is defined as the cutting of the fabrics or foam for cushions and/or the finishing of frames.

Cancellation and Refusal of Orders Which Have Already Been Shipped

The cancellation or refusal of any order which has already been shipped from the factory is not possible as all OW Lee Products are Special Order items.

Right of Refusal

LeeReplacementCushions.com reserves the right to refuse an order for any reason deemed necessary.  

Swatch Sample Requests

We offer a Free Clip & Mail Swatch Program for our OW Lee Fabrics to insure complete customer satisfaction. Select up to 6 fabrics from our Request OW Lee Swatch Samples page and you will receive fabric samples by mail. Please call or Contact Us and your request will be processed within (1) Business Days. Please allow up to 10-14 days to receive swatch samples.

Fabric Disclaimer

Many of the fabric images shown on this website have been individually scanned in an attempt to represent colors most accurately. Please be aware that actual fabric colors may widely differ due to conditions such as visual perception, dye lot variations and video monitor settings. Please request Free fabric samples prior to placing an order.

Contrasting Welt/Cords & Fringes Disclaimer

Some furniture images provided on this website display the use of Contrasting Welt on cushions. Contrasting Welt or Fringe is optional on some collections and NOT included in the standard purchase price of OW Lee Replacement Cushions.  To discuss Contrasting Welt options & pricing, please Contact Us or call (717) 591-9900.

Toss Pillow Disclaimer

Many of the furniture images provided on this website include the use of toss pillows for photographic display purposes only. Toss Pillows are optional and NOT included in the standard purchase price of OW Lee Replacement Cushions.  Please order toss pillows separately from OW Lee.

Fabrics & Cut Yardage

Cut yardage of fabrics is available and priced on a per grade basis ranging from Grade A to Grade D. Fabrics measure 54” wide and are sold in even yard increments of 36”. For info or pricing, please Contact Us or call (717) 591-9900

Residential Warranty for OW Lee Replacement Cushions

OW Lee offers a (2) year warranty on the quality of the craftsmanship and construction of the cushion, as well as any fading or discoloration of the fabric, which has been properly maintained as listed in our care and maintenance instructions. OW Lee will, at factory option, repair or replace your OW Lee cushions if determined defective as listed above within a two-year period from the date of purchase. C.O.M. fabrics are not covered under this warranty.

Care, Maintenance & Cleaning Instructions for OW Lee Cushions

OW Lee uses quality 100% solution dyed acrylics or acrylic/polyester blended fabrics, and only the finest outdoor foam and fiber fillings. Fabrics have been treated to resist stains and water before leaving the factory. Regular cleaning with mild soap and water using a sponge or soft scrub brush is all that is required.

Internet Accuracy Disclaimer/ Right of Refusal

Although our website is constantly monitored to insure complete accuracy, we are not responsible for any discrepancy pertaining to the errant use of images, descriptions, dimensions or prices. We reserve the right to contact any consumer in an effort to adjust prices and/or refuse the sale of merchandise to anyone for whatever cause we deem appropriate. 

Privacy Policy

Any contact information provided to us will not be sold or shared with a third party and will only be used to respond to your specific inquiry or request at that time. You will not be contacted or receive any solicitation in the future based on this information.